Privacy Policy

All personal information relating to customers or visitors using indilisbon.com will be treated in accordance with the Personal Data Protection Act of October 26, 1998 (Law No. 67/98).

INDI lisbon attaches great importance to the protection of the User's privacy and personal data. In this way, the User's personal information is stored securely and processed with the utmost care.

This Privacy Policy governs access to the use of the service that INDI lisbon makes available to the User interested in the services and content hosted on the Website.

Who is responsible for processing User data?

We inform you that INDI lisbon owns the domain of our website www.indilisbon.com

Accessing and/or using the Website makes you a User of it and implies being subject to the data processing referred to in this Privacy Policy.

The user can contact INDI lisbon through the following email address: info@indilisbon.com

What are the purposes of processing the User's personal data by INDI lisbon?

The User's personal data collected by INDI lisbon may be used for the following purposes:

1- Data management to formalize the purchase and delivery of the products offered on the Website.

2- Sending commercial communications from INDI lisbon about its services, by letter, telephone, email, SMS/MMS, push notifications or other equivalent electronic means of communication, whenever the User consents to the processing of their personal data for this purpose.

3- Assist, manage and respond to possible requests, comments, questions, complaints or claims made by the User.

4- Sending questionnaires and surveys to know the degree of customer satisfaction and improve the quality of service

5- Analyze the information about the interaction of INDI lisbon with the User to improve our commitment and/or carry out studies and statistics to improve the platform, our functioning as a company, our products and/or services, in addition to our relationship and customer experience.

Veracity of data provided by Users

The User guarantees that the personal data provided is true and is responsible for informing INDI lisbon of any changes thereto. The User must guarantee, in any case, the veracity of the data provided, and INDI lisbon reserves the right to exclude the Services subscribed to by a User who provides false data, without prejudice to other actions arising from the Law.

data storage

The personal data provided will be processed for the period necessary to fulfill the purposes established in this Privacy Policy, as well as to store the User's personal information, in compliance with the provisions of the relevant laws and regulations, especially regarding legal statute of limitations. and for the formulation, exercise or defense of claims.

To this end, the criterion that INDI lisbon follows is determined by the purpose of the data compiled and the fulfillment of that purpose (for example, in the case of consent, the User can revoke it at any time) and the mandatory storage periods according to contractual and regulatory requirements.

User rights in relation to their data

The User has the right to (i) access their personal data, as well as (ii) request the correction of inaccurate data or, as the case may be, (iii) request their deletion, (iv) request the limitation of the processing of data, (v) oppose data processing and (vi) request data portability. In addition, the User may exercise the (vii) right of withdrawal.

If the User has given us his consent, he can revoke it whenever he wishes, without this affecting the lawfulness of the treatment based on consent and carried out prior to its cancellation.

The User may exercise all these rights by sending an e-mail to the following e-mail address: info@indilisbon.com, or indicating the reason for his request by post to the address of the data controller.

Without prejudice to other administrative remedies or legal actions, the User has the right to file a complaint with a Control Authority, if he considers that the processing of his personal data is not in accordance with the directive, as well as in the case of his rights. are not being properly respected. The Control Authority that received the complaint must inform the complainant about the process and outcome of said complaint.

data security

The protection of Users' privacy and personal data is very important for INDI lisbon. For this reason, INDI lisbon has implemented the appropriate technical and organizational measures to prevent User data from being used inappropriately, allowing access to data only to authorized personnel.

INDI lisbon maintains the levels of security and protection of personal data in accordance with the applicable directive and has implemented all appropriate technical means to prevent the loss, misuse, alteration, unauthorized access and theft of the data that the User provides through the Website.

INDI lisbon undertakes to comply with the duty of secrecy and confidentiality in relation to personal data in accordance with applicable legislation.

Questions

In case of doubts about this Privacy Policy or the processing of User data, we ask you to contact INDI lisbon via the following email: info@indilisbon.com

Changes

INDI lisbon reserves the right to review its Privacy Policy whenever it deems it appropriate. For this reason, we ask the User to consult this Privacy Policy regularly, to know the most recent version of it. However, any changes made to this Privacy Policy must be communicated to the User.

Text updated on September 22, 2022.